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At Grampians Health ֱ we take your feedback very seriously. Whether it is complimentary to our staff and services or a suggestion on how we can improve, it is highly valued and always acted upon. We employ a Consumer Advocate to manage compliments, complaints and general feedback and have an official process in place to deal with them. 

If you have a compliment, complaint or suggestion visit the Community Member Feedback page where you can complete the .

If you would like to speak to the Consumer Advocate, you can call 5381 9331 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Alternatively you can print the 'Community Member Feedback'  form, fill it in and return it to Grampians Health Horsham in person at 83 Baillie Street, Horsham, mail it or scan and email it to us at the address provided above. Your feedback on improving our services is vital. We listen.

Our Compliments

Our Compliments